September 11, 2013
Managed competition is a form of alternative service delivery that requires in-house service units of a government to compete with external providers under a controlled or managed process.
The purpose of this issue brief is to describe managed competition, provide a short history of its use and results, identify managed competition best practices and review the forms of managed competition being used in selected jurisdictions including San Diego, California; Charlotte, North Carolina; Cook County, Illinois and Chicago, Illinois.
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